Privacy policy

Our website respects your privacy and strives to protect your personal data.

This Privacy Policy explains how we collect and use your personal data (under certain circumstances). It also outlines the procedures we have in place to safeguard your information. Finally, this policy details the choices available to you regarding the collection, use, and disclosure of your personal data. By visiting this website directly or through another site, you agree to the practices described in this policy.

Protecting your data is very important to us. Therefore, your name and other information relating to you are used only as described in this Privacy Policy. We will collect information only when necessary or directly relevant to our dealings with you.

We will retain your data in accordance with the law or use it for the purposes for which it was collected.

You can browse the site without providing any personal data. Your identity remains anonymous throughout your visit and is only revealed if you have a personal account on the site, which you access using a username and password.

1 – Data We Collect:

We may need to collect your information if you wish to place an order for an item from our website.

We collect, store, and process your data necessary to track your purchase from our website, to address any potential claims that may arise later, and to provide you with our available services. We may collect personal information including, but not limited to, your name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, payment details, and payment card details.

We use the information you provide to process your requests and to provide you with the services and information offered on our website that you have requested. Furthermore, we will use the information you provide to manage your account with us, to verify your online financial transactions, to audit website downloads, to identify website visitors, and to develop and personalize website page designs and/or content for users. We also conduct various demographic studies and send relevant or requested information to users, for example Information about products and services will be provided to you, provided you do not object to being contacted about them. We will also contact you via email to provide details about other products and services if you wish. If you prefer not to receive any promotional or marketing communications, please opt out at any time.

We may share your name and address with a third party for the purpose of delivering your order (for example, a delivery person or supplier).

We may store details of your current order on our website, but for security reasons, we cannot retrieve them directly. By logging into your account, you can view information and details of your past and upcoming orders. You can also manage your address details. You are required to maintain strict confidentiality regarding your personal data and not disclose it to any unauthorized third party. We are not liable for any misuse of passwords unless such misuse is due to our own error.

Other uses of your personal information
We may use your personal information for surveys and market research, with your consent, for statistical purposes, while ensuring its complete confidentiality. You have the right to opt out at any time. We do not send any responses to any third party. Your email address will only be disclosed if you choose to participate in competitions. We keep survey responses completely separate from your personal email address.

We may send you information about us, our website or other websites, our products, sales, special offers, newsletters, and other information related to our group companies or partners. If you do not wish to receive this additional information (or any part of it), please click the “unsubscribe” link in any email we send you, and we will stop sending you this information within seven business days (excluding Saturdays, Sundays, and national and religious holidays) of receiving your notification. We will contact you if any information is unclear.

We may use some data, while maintaining full privacy and confidentiality on the site, for other purposes, including verifying users' locations and tracking their visits to the site or links in emails they subscribed to, and to provide that anonymized data, which does not allow for your actual personal identification, to third parties such as publishers. However, that data will not lead to your personal identification (because it is anonymized).

Competitions

Regarding any competition, we use data to notify winners and to advertise our offers. You can find more details about the terms and conditions of participation for each individual competition.

Other Parties and Website Links
We may transfer your information to other companies in our group or to our agents and contractors to assist us with transactions related to your information, in accordance with the terms of this Privacy Policy. For example, we may use a third party to help us deliver products to you, receive payments from you, use your information for statistical and marketing research purposes, or assist our customer service team. We may also need to share information with a third party to protect against fraud and reduce credit risk. In the event that our company, or part of it, is sold, we may be required to transfer our databases, which include your information Personal. Except as otherwise provided in this Privacy Policy, we will not sell or disclose your personal data to any third party without your prior consent unless necessary for the purposes set out in this Privacy Policy, or if required to do so by law. The website may contain third-party advertisements, links to other websites, or frames from other websites. Please note that we are not responsible for the privacy policies of any third party or the content of those policies on other websites, nor are we responsible to any third party to whom we transfer your data in accordance with this Privacy Policy.

2 – Cookies

Accepting cookies is not a mandatory requirement to visit the website. However, please note that the “shopping cart” features on the website and placing orders cannot function without enabling cookies. Cookies are small text files that allow our server to recognize your computer as a unique user when you visit certain pages on the website. Your browser stores these files on your computer’s hard drive.

Cookies may be used to detect your Internet Protocol (IP) address, which helps save you time while you are on the website or when you want to visit it again. We use cookies to ensure your convenience while browsing this website (for example, to remember your identity when you want to modify your shopping cart without having to re-enter your email address), and not to obtain or use any other information about you (such as for targeted marketing purposes).

You can set your browser to refuse cookies, but doing so may limit your use of the website. Please be assured that our use of cookies does not contain any personal or private information and is free from viruses.

This website also uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies, which are text files placed on your computer, to help analyze how users use the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information to evaluate your use of the website, compile reports on website activity for website operators, and provide other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of your data by Google in the manner and for the purposes set out above.

3 – Security

We use appropriate security technologies and procedures to prevent any unauthorized or unlawful access to your information, as well as to prevent its loss or destruction. When we collect data through the website, we store your personal information in a database on a secure electronic server. We also use firewall systems on our servers.

When we collect payment card details electronically, we protect them through encryption technologies such as Secure Socket Layer (SSL). This makes it difficult for any intruder to decrypt your information, although we cannot guarantee 100% security.

We strongly advise that you do not send your full credit card or debit card details when communicating with us electronically without encryption. We also implement physical, electronic, and procedural safeguards to protect the collection, storage, and disclosure of your information.

Our security procedures may sometimes require us to request proof of your identity before we disclose your personal information to you. You are responsible for protecting your password and your computer from any unauthorized use. 

4 – Customer Rights
If you are concerned about your data, you have the right to request access to the personal data we hold about you or have previously provided to us. You also have the right to request that we correct any errors in your personal data, free of charge. Furthermore, you have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.