Refund policy

Exchange and return are guaranteed rights for all our customers and apply to all products offered in our store.

All products offered in our store are subject to our exchange and return policy according to the terms and conditions outlined on this page.

Returns or exchanges are accepted if the product is in its original condition and packaging.

Exchange or return requests will be processed within 3 business days.

If your return or exchange request is approved, the delivery representative will reach you within 3-5 business days.

Please send a message via WhatsApp to the number listed on your shipping label to request a return or exchange, or contact us through our Contact Us page.

Please photograph the product and send it along with your city, address, and order number so we can replace it with another product if it is damaged, defective, or does not function as described.

You will receive a full refund if the product you received is completely different from the product description on our website.

We are not responsible for any expectations regarding product use that are not mentioned on the product page of our website.